Experience

ONPASSIVE

Dubai, UAE (May 2023 - Aug 2023)

• Successfully assisted in designing and deploying advanced networking solutions for ONPASSIVE’s infrastructure, ensuring high performance, scalability, and reliability to optimize network traffic and reduce latency by 30%.

• Contributed to system engineering tasks by proficiently monitoring, configuring, and maintaining critical systems to ensure optimal performance, reliability, and security.

• Architected and developed a secure Wi-Fi captive portal using HTML and CSS, to significantly improve user authentication protocols and fortify overall network security.

• Spearheaded the design and implementation of a comprehensive SharePoint website aimed at centralizing 15 tutorials on using various departmental tools and essential information related to company operations.

• Conducted in-depth analysis of customer inquiries and feedback, identifying key trends and insights into desired car features and specifications.

• Developed and maintained comprehensive Excel sheets to systematically track and organize customer interactions and preferences to efficiently manage and analyze large datasets, improving data accuracy and accessibility by 30%.

• Generated detailed reports and dynamic visualizations to effectively communicate customer needs and preferences. These reports provided actionable insights, leading to a 20% increase in customer satisfaction.

Great Wall Motors

Jeddah, KSA (Dec 2020 - Jan 2021)

Mohammed Bin Rashid Al Maktoum Global Initiatives

Dubai, UAE (Oct 2024 - Present)

• Analyzed and consolidated data from 30+ entities across diverse sectors, performing data cleaning, validation, and quality checks to ensure accurate and consistent reporting for the 2024 and 2025 MBRGI Annual Report.

• Translated business and operational requirements into structured data and reporting needs, collaborating with stakeholders across 30+ entities to clarify requirements, resolve data discrepancies, and improve reporting accuracy.

• Supported project management and coordination across 4 major MBRGI initiatives, coordinating with internal teams, external partners, and leadership to track deliverables and support project objectives.

• Developed executive-level presentations Power BI dashboards, transforming complex datasets into clear insights, charts, and graphics to support leadership communication and decision-making.

• Identified and implemented improvements to data management processes and systems, evaluating organizational requirements and introducing more efficient approaches to data storage, organization, accessibility, and reporting, improving workflow efficiency by approximately 30%.